Recognise this?

You bot has been live for a while, and you start noticing that it seems to have trouble with question recognition. It sends your users to fallback, even though you're sure you wrote an answer for that. Or it spits out incorrect answers.

Time to get under the hood and tweak your bot's Natural Language Understanding!


This course will teach you the basic theory behind prediction: metrics like precision, recall, accuracy and F1. You'll learn about confidence thresholds, and how to design your intents so that they are robust and scalable.


And best of all: you don't need a degree in machine learning. This course will only teach you what you need for better bot performance.

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